How often should I have my carpets professionally cleaned?
Major manufacturers recommend that carpets should professionally be cleaned every 6 to 12 months. Carpets should be cleaned before they become heavily soiled.
How long does a carpet cleaning take?
It depends on how much area needs to be cleaned and also the amount of dirt and stains. Usually cleaning carpets in a whole house takes up to 2 hours.
I have an emergency! How soon can you get here?
We will respond as quickly as we can depending on our technicians availability and your location.
How long after carpets have been cleaned will it be safe to walk on them?
Usually it takes up to two hours to dry, depending on the season, air flow and condition of the carpet. Make sure to keep children and pets off of the carpet during this time. Create a good air flow will help moisture evaporate more quickly.
How should I prepare my house for carpet cleaning?
Any breakable things such as pictures or crystal should be cleared. Our technicians will inspect the rooms before they start cleaning and notify you if there any furniture that can not be moved. Any small things on the carpets should be picked up.
Will all the stains come out?
There's no guarantee that any particular stain will be removed. Some stains permanently damage the carpet and no amount of professional cleaning will reverse this. If it is removable, we will remove it!